Privacy and data protection policy

How we manage your information and keep it secure

This policy is effective as of November 13, 2025 and may periodically be updated.

Types of data we collect

We collect different types of information to deliver and improve our segmentation and analytics offerings. This includes personal, demographic, and interaction data acquired directly or through our tools.

  • Contact details for communication purposes
  • Business information related to your inquiry
  • Website usage and interaction data
  • Technical information such as IP address
  • Correspondence and support history

By submitting forms or using our website, you agree to the collection necessary to fulfil your requests and maintain communication.

How your data is used

We use your data only to provide, maintain, and improve our services, respond to your requests, and ensure our offerings meet your needs. No unnecessary information is stored.

Your information is used to personalise your experience and communicate relevant updates about segmentation or analytics where permitted.

Your rights and choices

You may request access, correction, or deletion of your information at any time. To exercise these rights, contact our team via the details below.

Right of access

Review the information we hold about you

Right to correction

Ask us to update incorrect information

Right to erasure

Request deletion of your personal data

Data portability

Receive a copy of your details when needed

Who we share information with

We do not sell your personal data. Trusted partners may process limited data under strict legal and confidentiality terms.

Your data may be shared only as needed, for delivery of our services or to comply with legal obligations. Partners are selected with care and monitored regularly.

How we keep data safe

Strong technical and organisational safeguards protect your data from unauthorised access, disclosure, or misuse. Only necessary staff have access.

Regular audits and updates ensure all systems and policies meet Australian regulations and GDPR requirements.

Contact for privacy matters

Get in touch if you have privacy-related questions
Address: 175B Stephen Street, Suite 201, Yarraville, VIC 3013 Australia
Phone: +61-8-3275-0172
Email: content@draxolivenq.com